1. Data controller
The data controller is ARVENOR LTD, registered at 128 City Road, London EC1V 2NX, United Kingdom, Company No. 17312450.
Privacy enquiries may be sent to: privacy@ecombaze.com.
2. Personal data we process
We may process personal data voluntarily provided by users, including an email address, name, company name, online store address, message content and information submitted through contact, launch registration or newsletter forms.
We may also process technical information relating to the use of the website, including IP address, browser information, device information and website activity.
3. Purposes of processing
Personal data may be processed for the following purposes:
- responding to contact requests,
- communicating with users,
- managing launch registrations or newsletter subscriptions,
- providing information about the Ecombaze launch, features and commercial offering,
- presenting the service and conducting sales activities,
- maintaining the security and operation of the website,
- carrying out analytics and marketing activities where the required consent has been given.
4. Lawful bases for processing
Depending on the circumstances, personal data may be processed on the basis of consent, performance of a contract, steps taken at the user's request before entering into a contract, compliance with a legal obligation or our legitimate interests.
Our legitimate interests may include responding to enquiries, operating and securing the website, developing the Ecombaze service and communicating with prospective business customers.
5. Providing personal data
Providing personal data is voluntary, but some information may be necessary to submit a contact form, register for launch updates, receive information about the service or communicate with us.
6. Recipients and service providers
Personal data may be shared with service providers that support website hosting, email delivery, analytics, marketing, customer relationship management, consent management and IT services.
Data is shared only where necessary and subject to appropriate contractual, technical and organisational safeguards.
7. International data transfers
Some service providers may process personal data outside the United Kingdom or the European Economic Area. Where required, appropriate safeguards are used, including adequacy regulations, standard contractual clauses or other legally recognised transfer mechanisms.
8. Data retention
Personal data is retained only for as long as necessary for the purpose for which it was collected, until consent is withdrawn, communication is completed, a valid objection is made or for a longer period where required by law.
9. Your rights
Depending on the applicable law and lawful basis, you may have the right to access your personal data, request correction or deletion, restrict processing, object to processing, request data portability and withdraw consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
10. Complaints
If you have concerns about how we process personal data, please contact us first at privacy@ecombaze.com.
You also have the right to lodge a complaint with the Information Commissioner's Office in the United Kingdom or with another competent supervisory authority where applicable.
11. Cookies
The website may use cookies and similar technologies to operate correctly, remember user preferences, conduct analytics and support marketing activities.
Non-essential analytics or marketing cookies are activated only after the user has provided consent, where such consent is required by law.
12. Analytics and consent management
The website may use tools including Google Analytics, Google Tag Manager, Google Search Console and CookieFirst.
These tools may use cookies or similar technologies for traffic analysis, performance measurement, marketing attribution and consent management.
13. Changes to this Privacy Policy
We may update this Privacy Policy when legal, technical or organisational changes occur. The current version will remain available on this page.
14. Contact
For privacy and personal data enquiries, contact: privacy@ecombaze.com.